Frequently Asked Questions

Get answers to common questions about Straightener (Relaxer) w/Color Refresher Added.

Typically two and a half to four hours depending on hair length, density, and color complexity. The relaxer needs processing time, and the color refresher requires application and bonding time. Your stylist will provide a precise estimate during consultation.

When performed by our trained stylists, damage is minimized. We assess hair history and porosity, use bond-building treatments, choose gentle color formulants, and adjust processing times. Following prescribed aftercare and using salon-grade products helps maintain health and longevity.

Wait at least 48 hours before shampooing to allow the relaxer to settle; some stylists recommend 72 hours for optimal bond stabilization. Use a color-safe, sulfate-free shampoo and lukewarm water. Follow your stylist's specific aftercare instructions for best results.

The color refresher can enhance both highlights and base color, but results depend on prior lightening, porosity, and existing pigment. In some cases a dedicated highlight touch-up or gloss may be recommended. Your stylist will assess and propose the best approach during consultation.

Yes — a strand and, when appropriate, a patch test are recommended. They confirm color compatibility, processing times, and check for allergic reactions or unexpected results. Tests help customize formulas and protect hair health, ensuring the final straightened color is even and safe.

Most clients return every eight to twelve weeks for color refresh and relaxer touch-ups, depending on new growth and desired maintenance. Timings vary by hair growth rate, texture, and condition. Regular salon treatments and recommended home care prolong results and hair health.